What is going to happen to society when robots are able to do just about everything better, faster and cheaper than human workers can? We live at a time when technology is increasing at an exponential pace. Incredible advancements in robotics, computer science and artificial intelligence are certainly making our lives more comfortable, but they are also bringing fundamental changes to the workplace. For employers, there are a lot of advantages to replacing human workers with robots. Robots don’t surf around on Facebook when they are supposed to be working. Robots don’t need Obamacare, lunch breaks or vacation days. Robots never steal from the company and they never complain. Up until fairly recently, human workers could generally perform many tasks more cheaply than robots could, but now that is rapidly changing.
For example, a coffee shop has just opened up in San Francisco that is manned by a robot instead of a human…
Tired of your barista misspelling your name on your morning cup of joe? Perhaps a robot could do better. On Monday, Cafe X opened its very first robotic cafe in San Francisco’s Metreon shopping center. Promising “precision crafted specialty coffee in seconds, the way the roaster intended,” Cafe X thinks that anything a human can do, its machines can do better.
Specifically, one very special machine. Nicknamed Gordon, after a Cafe X employee, this robot mans, or robots, two standard professional coffee machines in order to serve up espressos and lattes. In the San Francisco location, customers can grab a cup of coffee with beans from AKA Coffee, Verve Coffee Roasters, or Peet’s. While the coffee itself may not make Cafe X stand out from the competition, the startup hopes that the robot’s efficiency will.
If that coffee shop demonstrates that it can be much more profitable than a coffee shop with human employees, it is just a matter of time before human baristas start to be phased out all over the nation.
A similar thing is happening in many supermarkets. Personally, I hate the “self-checkout lines”, but you are starting to see them everywhere these days.